Everyone pitches in and does their best to get the job done.

Farewell to Lisa Barry, manager of Warmun Roadhouse for 2.5 years! She’s off on new adventures, utilising her extensive retail skills that have seen her work all over the country…

Warmun Roadhouse is located on the Great Northern Highway in the East Kimberley region of Western Australia. The Gija people are the traditional owners of this area, which draws many visitors keen to explore the World Heritage-listed Bungle Bungle Range.

Although Lisa had never managed a roadhouse before, she had 25 years’ experience in retail working in Coles on the East Coast. She spent the last three of those years travelling in her caravan and working at different Coles locations around the country.

One of Lisa’s favourite things about the role was working with the local community and learning about their culture. She also loved hearing other road-tripping tales and sharing her own touring tips.

Lisa managed a staff of 9 who serviced the fuel station, dining room, takeaway, motel rooms, caravan sites and small grocery store.  They trade 7 days a week, from 7 am – 7 pm.

The biggest challenge in the role was the constant recruiting required to fill all the positions needed to keep the roadhouse running. Maintaining stock levels throughout both the wet season and high season can also be problematic and takes forward planning.

You’ve got to think straight and have common sense.

– Lisa Barry

“Lisa displayed great planning and delegation skills, and set her team up for success, especially during the busy dry season months,” said Operations Manager Matt Pawelski.

As the sole manager, Lisa credits her organisation skills as the key reason she thrived in a role that previously required two co-managers.

“The most important thing for a good remote store manager is being organised and prepared. You’ve got to think straight and have common sense, because you never know what’s going to happen from one day to the next,” says Lisa.

In her spare time Lisa enjoyed reading a book by the roadhouse’s swimming pool or visiting the closest town of Kununurra, 2 hours away.

Lisa usually divided her 7-weeks of annual between adventuring overseas or visiting her family on the Central Coast of New South Wales.

During he time with Outback Stores, Lisa visited Canada, Alaska, Japan and Tasmania. Next up on her horizon is a cruise to the South Pacific.

Are you interested in being a remote store manager? Outback Stores is currently hiring! Click here for more info.

​Frank Lomas was running a grocery store in New Zealand in 2012 when he saw a job advertised with Outback Stores in the local newspaper. He thought it might be a great way to explore Australia while utilising his retail skills, without the pressure of running his own business.

Soon he and his partner, Fay, were working in the Top End community of Ngukurr, where they completed their training and were introduced to Aboriginal culture and remote community life.

“It felt like a big adventure”, says Frank. “The life was different yet familiar to us, because I come from a small town in New Zealand and Fay is Māori, which also has a big emphasis on family.”

Eleven years later, Frank has now seen a lot of Australia, working in at least 20 remote community stores, spanning the NT, WA, SA and most recently in Goodooga, New South Wales. No matter the location, his friendly nature and work ethic has always been appreciated by both colleagues and customers.

The length of time spent in each community varied from a few weeks or months, with the longest stretch being four years spent in Yuendumu (NT). He and Fay were there to see the construction of the new store in Yuendumu and enjoyed seeing its growth during that time.

It’s heartening to hear that people spoke well of us in the community. 

– Frank Lomas

“It’s heartening to hear that people spoke well of us in the community. And they would still recognise us, even where we were working in stores thousands of miles away!” said Frank.

Frank takes pride in making sure a store is presented well and is welcoming to customers. He enjoys being busy, which is why working in a remote community store suits him so well as “there’s always something happening” he says.

“I’ve learned more through working with Outback Stores than when I ran my own business”, he says, listing new skills from business administration, to fixing air-conditioners and ATMs, and various training certificates.

Frank says other benefits of the job are “more money, more holidays, and less stress” than when he ran his own business. After working in Australia for over eleven years, he’s now eligible for the Australian pension and has accumulated superannuation too.

Frank enjoys the beautiful outback scenery, as well as the opportunity to take 7 weeks’ annual leave each year, which he often uses either to visit family or follow his beloved All Blacks rugby team around the world. His top city to visit in the world is Florence, Italy, because of the food and drinks, and all the attractions to see.

I’ve learned more through working with Outback Stores than when I ran my own business.

– Frank Lomas

​He says the secret to being a good remote store manager is “you’ve got to have a sense of humour and you’ve got to be willing to put in the hours. Patience obviously, and a can-do attitude. You can do anything if you set your mind to it.”

At the end of 2021 Frank was called to assist the small regional town of Goodooga in New South Wales, who were experiencing food security issues because of the COVID-19 pandemic. He found the community friendly and welcoming and has enjoyed working in the first NSW location to be managed by Outback Stores.

Although Frank says he’s not ready to retire yet, he is taking long service leave to spend with family and friends back in New Zealand. He’s looking forward to doing a trip of the South Island and supporting his All Blacks rugby team.

“Frank’s work ethic, combined with his genuine friendliness, made him many friends amongst his colleagues and customers. We’d like to thank him for all his hard work and dedication and wish him all the best for the future,” says Nelson Tavares, Operations Manager.

Are you interested in being a remote store manager? Outback Stores is currently hiring! Click here for more info.

Originally from Sri Lanka, Hemantha and Manjula have now seen more of Australia than most Australians, thanks to the work they’ve done with Outback Stores since 2016.

With Hemantha’s tertiary education in hospitality management and Manjula’s retail experience, they found they had a perfect combination of skills to work as remote store managers.

They first started as casual employees at Timber Creek (NT) and Warmun Roadhouse (WA) before being offered permanent positions as Takeaway Managers at the new store at Balgo, a community of around 300 people belonging to the Kukatja tribe, on the edge of the Great Sandy Desert in Western Australia.

“We got to know most of the families, experienced lots of cultural events and the elders taught us a lot,” says Hemantha.

As occasional relief managers during their time at Balgo they had the chance to also visit Beagle Bay, One Arm Point and Ringer Soak. On their weekends and holidays they enjoyed camping in their roof tent and visited many beautiful areas throughout remote Western Australia, like Mitchell Falls, Shark Bay and the Gibb River Road.

“We made a lot of friends in Balgo and cried saying goodbye to them after three years” explains Manjula, who was touched to learn that a baby girl in the community had been named after her.

We got to know most of the families, experienced lots of cultural events and the elders taught us a lot. 

– Hemantha

Next they went to the Top End to work in Ngukurr, a community in southern Arnhem Land on the banks of the Roper River where the main language spoken is Kriol. Once the community learned that Hemantha and Manjula intended to stay for a while, they were warmly welcomed and shown the surrounding country and fishing spots. They developed good connections with the community and its leaders. And when the time came to leave were farewelled with a traditional ceremonial dance.

The couple believe that the key to developing good relationships in remote communities is in trying not to make comparisons with city stores, while also trying their best to understand the lifestyle and culture of the community. “I have learned a lot about patience, and about asking how and why before making any judgements,” says Hemantha.

Manjula agrees that to succeed in this job it is important to be patient and accept that any change to how the store is run will be a gradual process taking around 3-4 months at least. She enjoys the slower pace of a small community, and that everyone greets her by name. The couple don’t think they’ll ever be able to return to the traffic jams and crowds of a big city.

They are now working in Maningrida, located 500km east of Darwin where the Liverpool River meets the Arafura Sea. Last year they upgraded their roof tent for a camper-trailer and are looking forward to exploring Kakadu National Park on their next holidays.

“I grew up in a city, so I didn’t know anything about camping or fishing before we came to Australia” Manjula laughs. Whereas Hemantha grew up visiting his family’s rice farm, and so had always enjoyed an outdoor lifestyle.

When you go to the store each day, it’s always an adventure. 

– Manjula

​The couple make the most of their seven weeks’ annual leave, dividing the time between visiting family in Sri Lanka each year and travelling around Australia. Next year will be a little different, as Hemantha is planning to realise a long-held dream of his to visit Antarctica. The couple are determined to travel as much as they can while they are still young and fit.

“Why waste our entire lives working, only to travel when we’re retired?” says Hemantha. He believes the best part about being a remote store manager at Outback Stores is the chance to see so much of the country, as well as the opportunity to save money, with no rent or utility bills to pay.

The couple bought their first investment property in 2020 and are saving up for their second. Their plan is eventually to build a house in Queensland, where the climate and tropical landscape reminds them of Sri Lanka. Hemantha is looking forward to being semi-retired by the age of 45-years-old, but Manjula confesses that she loves working as a store manager too much to retire.

“My whole childhood was spent in my father’s grocery store, and so I’m living in my childhood. I really enjoy it. It’s something in my blood! I want to be working in a store my whole life,” she says.

The couple say they really appreciate the opportunities that come with being a remote store manager and enjoy the fact that no two days are ever the same.

“When you go to the store each day it’s always an adventure,” says Manjula.

Outback Stores is currently hiring remote store managers. Click here for more info.

It’s hard for millennials to buy their own home these days, let alone two homes before the age of thirty. But that is exactly what Danya and Tyler have done, thanks to the opportunities to save their earnings when they became remote store managers. Not only that, but they have seen corners of the country that most will never know, made life-long friends and learnt about different cultures, customs and languages.

Danya and Tyler met in 2014 while working at a grocery store in Normanville, South Australia. Danya had worked there since she was fifteen years old, and Tyler was working while at the same time studying a degree. They were both around 23 years old and looking for new horizons when Tyler’s father returned from working as a store manager with Outback Stores.

“My dad said we should have a go. Get out and see the country! And we thought, why not?” recounts Tyler.

One week after their job interview they were packing up their Toyota Troop Carrier with their swag and camping equipment, and driving from South Australia all the way up to Darwin. After their induction they were sent to live and work in the community of Beswick, a community of 500 people near Katherine, the traditional lands of the Bagala people in Central Arnhem Land. They enjoyed meeting the community and hearing the different languages of Rembarranga and Kriol spoken around them. On weekends their new friends would take them swimming at Beswick Falls or to explore different fishing spots nearby.

There’s no way we could have bought a house so quickly if we’d stayed in our previous jobs.

– Danya

​After twelve months in Beswick they set off for the smaller community of Tjuntjuntjara in Western Australia, population 120. Located twelve hours from the closest town, Ceduna, it is one of the most remote locations serviced by Outback Stores. Tyler had done lots of camping before and so they really appreciated the opportunity to live surrounded by nature and would go camping most weekends. It was while living here that they bought their first property, a house on two hectares on the Fleurieu Peninsula, where they intend to retire one day.

“There’s no way we could have bought a house so quickly if we’d stayed in our previous jobs,” explains Danya.

Not only are the couple earning more now, but they found it easy to save their earnings because there is no rent to pay when working as a store manager with Outback Stores. Another perk of the job is the seven weeks’ annual leave, which they have used to visit Fiji, Thailand, Singapore and Bali.

After spending two years in Tjuntjuntjara they left with many unforgettable memories, as well as gifts of traditional spears, woomeras and paintings, which they treasure.

Next they spent a year in the community of Papunya, home of the Luritja people, where they enjoyed exploring the MacDonnell Ranges on weekends. But it was the community of Nyirripi in Warlpiri country that they think has the best camping spots of all.

We’re so lucky to get to experience these remote, beautiful places.

– Tyler

“We’re so lucky to get to experience these remote, beautiful places” says Tyler.

“And don’t forget the dogs!” reminds Danya, who particularly loved the camp dogs.

The couple agree that it was helpful having a partner to share the experience of working in a remote community. It would also be helpful to have an open mind and be adventurous, Danya suggests.

“You need to be fairly resourceful and willing to have a go at fixing things, as well as go with the flow when things don’t work out as planned,” adds Tyler.

After four years of working as a remote store manager, Danya last year took a job in the Darwin Support Office as Operations Support Coordinator, while Tyler worked as a relief manager based in Darwin. During that time Tyler visited many different communities, such as Ti Tree, Jigalong, Bardi, Maningrida, Nitjipurru, Yungngora, Gulin Gulin & Dungalan.

It takes an adventurous spirit to spend your twenties far from the familiar path of mates and nights at the pub, but they think it has been a pretty good trade off.

“We’ve seen the country and had so much life experience. We’ve seen so many beautiful places and we still have friends that we keep in touch with from every community,” says Tyler.

After all the travelling of last year, they are appreciating the chance to be settled in one place now that Tyler is working in the Darwin office as Merchandise Support Officer.

Danya and Tyler have just bought a home in Darwin and are looking forward to finally hanging up the paintings they’ve collected in different communities.

Outback Stores is currently hiring remote community store managers. Click here to learn more.

Shkarra was working as a duty manager at IGA in her hometown of Ballina, when a colleague told her about the roles that were available in remote Indigenous community stores. That night she came home and mentioned it to her partner, Matthew, who had worked as a store manager at Kmart but was currently working in car sales. He applied to Outback Stores the very next day, and less than two weeks later they both had job offers.

Although not usually ones to make big spontaneous decisions, they both decided to seize the day. They had been feeling that their lives were in a rut, and they wanted something different.

We had a lot of fun with the locals, made good friends and did a lot of fishing.

– Matt

One month later they had packed up the house, sold their car and boat, and were flying to Darwin to begin their induction.

Their first experience of community life was in Beswick, where they spent two weeks in training and were warmly welcomed by the community.

“Once we arrived in Beswick we had people not wanting us to leave. We were invited to footy games. It was an easy transition,” said Shkarra.

Then they spent eight months as co-managers of the store in Ngukurr, a larger but more remote community, located on the banks of the Roper River in southern Arnhem Land.

“We had a lot of fun with the locals, made good friends and did a lot of fishing,” said Matt.

They both agree that remote community work has taught them a lot about adaptability, and that the role would suit those willing to try new things, who are up for some fun, and don’t take themselves too seriously.

“You can’t bring your management style from the east coast. You need to learn how to let go, and not sweat the small stuff,” says Shkarra.

You need to learn how to let go, and not sweat the small stuff.

– Shkarra

The couple are now enjoying the desert landscapes of Central Australia, where they have been working over a year in Santa Teresa, 85km south-east of Alice Springs.

On the weekends Matt and Shkarra often explore the desert on their motorbikes or sleep under the stars in their camper trailer, which they’ve also taken to Uluru and the Finke Desert Race.

“The luxury of living remote is that you can drive ten minutes anywhere and have a cup of tea under the stars. It’s pretty picturesque everywhere you go around here,” says Matt.

Shkarra and Matt make the most of their spare time in community, easily keeping themselves entertained and challenged. During the last few months, they have been learning about and investing in the stock market, and are also planning on buying a house.

With no rent to pay, they easily saved up money to spend on overseas holidays to Japan and Bali. “When we’re on holiday we go big. We don’t hold back”, says Matt, who is planning a golfing trip to South Australia with his mates in November.

The couple are looking forward to being able to travel internationally again, once travel restrictions eventually ease. They’re hoping to visit Ireland to celebrate Shkarra’s 30th birthday at the end of next year. But for the moment, they are enjoying the advantages of a COVID-free life, living under the wide desert sky of Central Australia.

“We absolutely love it here in Santa Teresa,” says Shkarra.

Outback Stores is currently hiring remote community store managers. Click here to learn more.