Senior Team

The Senior Leadership Team is responsible for leading the strategic direction of the business, according to the direction of our independent board of directors.

Senior Leadership Team

The senior leadership team is led by the Chief Executive Officer. This team is responsible for leading the strategic direction of the business and ensuring key objectives are delivered. The team meets on a weekly basis to discuss progress and review performance.

Michael Borg

Michael Borg

CEO

Michael brings a wealth of experience and strategic leadership from the retail and wholesale industries to Outback Stores.

He has over 30 years’ experience in diverse and challenging leadership roles, including 25 years with Coles Supermarkets where his journey started as a Store Manager and culminated as General Manager of SA and the NT.

Michael also spent 5 years as State Manager for Coca Cola Amatil in the NT. During this time he maintained a strong focus on delivering strong financial results while making a proactive contribution to social outcomes in remote communities. Michael was the driving force behind a collaborative strategy with Outback Stores to improve health and nutrition outcomes by promoting water and sugar-free drink consumption. The strategy and agreement remain in place to this day.

Jayveer Rathore

Jayveer Rathore

Deputy Chief Executive Officer

Jayveer joined the team at Outback Stores in 2009. Over the following 5 years he worked in various roles across the finance department whilst developing a detailed knowledge of the retail business in remote Indigenous communities.

In 2014 Jayveer was promoted to the role of was promoted to the position of Chief Financial Officer, paving the way for other young aspiring leaders to follow in his foot-steps through a strong support of internal career progression. In 2023 he accepted the role of Deputy Chief Executive Officer.

Jayveer conveys outstanding insight and understanding of a complex business to key stakeholders and to the management of activities within Outback Stores and its managed stores.

Evan Ralph

Evan Ralph

Chief Operating Officer

Evan has over 15 years’ experience working in for Coles Supermarkets in various retail operations roles across multiple states. During this time Evan developed a plethora of management skills across areas including people leadership and development, multi-site management and retail operations that he now brings to Outback Stores.

Evan is passionate about people leadership and development; exceeding our key stakeholder’s expectations and improving outcomes for our first Australians through strong long-term relationships.

Troy Criddle

Troy Criddle

Chief Financial Officer

Troy joined Outback Stores in 2008 and now has over 15 years’ experience working in various finance roles across the organisation. In 2023 he accepted the role of Chief Financial Officer.

Troy has acquired a broad range of skills in leadership, retail operations in regional and remote communities and business development. He is passionate about building strong community-led governance and career progression for the next generation of leaders.

David Hewett

David Hewett

General Manager Store Support

David brings 30 years’ worth of retail experience, across a diverse number of roles and businesses.

David’s previous roles in Coles and Target included Operational leadership positions in both South Australian metropolitan stores as well as the Northern Territory. These operational roles spanned both store and regional management positions and included extensive collaboration with local government, communities, and service providers. Notably, David was the first Territorian to be appointed to both store and regional management roles in Coles.

Further senior roles included national roles for Coles in central operations, adding expertise in supply chain, range, space and product management. Most recently, David fulfilled the role as Head of Operational Excellence in OTR,  where David oversaw OTR’s store development, store communications, e-commerce, ERP, operational support, procurement, and workforce planning teams.

Passionate and driven to make a difference, David now brings this broad range of skills and local knowledge to Outback Stores.

Kristy Clarke

Kristy Clarke

General Manager People and Culture

Prior to joining Outback Stores, Kristy spent 15 years in the power generation industry, with a focus on the delivery of power solutions positively impacting some of the most remote isolated communities in Australia and around the world.

Core to her role, Kristy was responsible for leading all aspects of safety and quality compliance, people management, contractual agreements, costs control, workforce management and engagement, ensuring the delivery of essential services in the remote communities served.

With a strong background in project and stakeholder management, safety and workforce compliance, Kristy prides herself in her ability to connect with all levels of business, promoting productivity and compliance to achieve operational excellence.

Kristy is passionate about building strong and effective systems to enhance workplace safety, employee wellbeing, ultimately creating a positive workplace culture for all.

Richard Mead

Richard Mead

Distribution Centre Manager

Richard has over 30 years’ experience in the retail industry working across multiple sectors including supermarkets, liquor and in the independent wholesale sector.

During this time Richard has developed wide ranging skills and knowledge working in roles including store management, merchandise, new store development and most recently in multi-site operations roles across SA/NT.

Richard brings a passion for working in regional and remote Australia along with strong analytical and problem solving skills to support Outback Stores continued growth and success.

Megan Baker

Megan Baker

Finance Manager - Corporate

Megan was born in Melbourne and after completing her Bachelor of Business at the Royal Melbourne Institute of Technology RMIT, she relocated to the Northern Territory in 1997. Megan has over 25 years of experience working in finance across a range of business sectors prior to joining the Outback Stores team in 2017.

Since joining Outback Stores Megan has utilised her broad knowledge and extensive experience to focus on process improvements, increasing efficiency, providing quality in finance reporting and seeking out opportunities to develop and mentor her finance team members.

A strong believer in doing work that makes a difference to the community, Megan continues to look at ways to improve and support the strategic and operational activities of Outback Stores.

Andrew Johanson

Andrew Johanson

Business Development Manager

Andrew Johanson has an extensive background in retailing, real estate and hotel management with a speciality in fruit and vegetable wholesaling and farming. He joined Outback Stores in 2007 and is a 15-year employee with extensive experience in some of our remote Central Australian communities as Store Manager.

He was promoted to Area Manager and then promoted to Business Development Manager 2010 because of his extensive cultural and business negotiation skills.

Andrew continues to provide excellent service to the company through the maintenance and strengthening of an extensive network of community members, government stakeholders and Traditional Owners.

Nelson Tavares

Nelson Tavares

Operations Manager South

Nelson has over 15 years’ experience working in mainstream retail management roles along with 5 years’ experience living and working with Aboriginal Communities in the Top End. He joined Outback Stores in 2014 as an Area Manager based in Alice Springs and has since progressed into the role of Operations Manager in Central Australia. Nelson is focused on providing the best services and retail standards for our clients in remote community stores.

 

Matt Pawelski

Matt Pawelski

Merchandise Manager

Matt brings 23 years’ experience of retail to his present position as Operations Manager for the northern region serviced by Outback Stores. His career in retail started at Coles in Adelaide, before travelling to fill regional roles in places such as Whyalla, Kununurra, Port Douglas and Darwin. During his 21 years at Coles notable achievements included maintaining the Palmerston location, among the top 10 largest stores by Coles, as well as servicing Kununurra and Port Douglas amidst fluctuating trading conditions. After working 21 years at Coles he then worked for two years as District Sales Manager for Coca-Cola, working in communities such Beswick, Ngukurr & Wadeye. During his career Matt has developed leadership skills across areas including people management, operations and solving complex logistical challenges.

Matt appreciates the opportunity to bring his extensive retail experience to the task of ensuring food security for Indigenous Australians living in remote communities.

 

Ellen Fisher

Ellen Fisher

Executive Assistant to the CEO

Ellen is a born and bred Darwin local and brings with her an accumulative 15+ years’ experience in retail services, events and hospitality management. Prior to her role at Outback Stores, Ellen operated and ran a large commercial catering company alongside her immediate family. Ellen brings with her a wealth of knowledge and expertise in organisational and administrative capabilities to ensure that the business is on a moving path forward. Ellen is focused on maintaining a high standard of corporate governance and service provision to the business, to ensure better health, education and safety outcomes for all First Australians.

Alma Ngalmi

Alma Ngalmi

Training Manager

Alma grew up with her family in Numbulwar Community, in South-East Arnhem Land. Her first job was at the Barunga Community Store, which was then managed by Outback Stores on behalf of the community. She soon worked her way up to the role of store supervisor, and from there moved to the Darwin support office as receptionist. She enrolled in Certificate IV in Retail Management as well as Training and Assessor, while juggling full-time work and raising a young family. “This was really hard work but I really enjoyed the challenge,” says Alma.

She completed both qualifications and achieved her goal of becoming the first Aboriginal Retail Trainer at Outback Stores. “This was one of my proudest moment in life,” she says. “I want to show other Aboriginal people in community that if you set goals and work hard to achieve them there are great career opportunities in either in retail or other fields like training.”

In 2021 Alma was awarded the runner up prize at NT Training Awards in the Aboriginal and Torres Strait Islander Student of the Year category.

William Beers

William Beers

Systems and Supply Manager

Will brings over 15 years of experience in Supply and Logistics to the business. Previously working within the FMCG industry for Coca-Cola Amatil, Will joined Outback Stores in 2017, subsequently overseeing the vast logistics network for Outback Stores managed locations. At the beginning of his tenure, Will began his profession as the Senior Group Controller, focused on reporting accuracy and the optimisation of the business’ pricing structure to assist in improving affordability outcomes.

Now as the Systems and Supply Manager, Will maintains his focus on improving business outcomes through the implementation of enhanced Systems and Controls. Will is passionate when it comes to developing and implementing business strategies to ensure that food security and affordability is maintained for its customers.

During his time at Outback Stores Will has gained a deeper understanding of the supply chain challenges that are associated with remote communities and is dedicated to finding solutions for continuous improvement and food security for First Nations people.

Anna Murison

Anna Murison

Health & Nutrition Manager

Anna completed her degree in Nutrition and Dietetics at Flinders University in Adelaide. Since completing her studies Anna has worked in various private practice and public health nutrition roles. Anna worked at Outback Stores in 2018 as a Nutritionist working on sugar reduction in remote communities, it was here she found her passion for working with remote Indigenous communities. In addition to this Anna has over 9 years’ experience working in mainstream retail.

Anna is focused on building strong relationships internally as well as with key external stakeholders to create positive change in a unique retail environment. She is passionate about driving health and nutrition at Outback Stores to keep nutrition at the forefront to ensure improved nutrition outcomes for remote communities.

Edlynn Garcia

Edlynn Garcia

Finance Manager - Stores

Edlynn is a self-starter and innovative professional accountant with over 25 years’ experience in financial and management accounting, budgeting and financial analysis across various industries such as Manufacturing, Retail, Venue/Event Management, Energy and Health Services.

Edlynn holds a degree in Bachelor of Science in Accountancy and subsequently gained her CPA status before joining a multinational manufacturing company in the Philippines. Since migrating to Darwin in 2006, Edlynn has worked as an Accountant to several reputable organisations in Darwin and initially joined Outback Stores in 2009 before heading to Melbourne in 2012 to become a Home Manager and focus on family.

In 2014, Edlynn returned to Darwin and held a Management Accountant position with the largest electricity provider in Darwin and then transferred to an Aboriginal Community-Controlled Health Organisation before rejoining Outback Stores in 2024. Edlynn is detail-oriented and known for her analytical mindset, she maintains a positive focus on delivering efficiencies in financial processes, providing value adding activities as well as developing strong relationships, fostering positive workplace culture and enhancing team engagement.

Harsh Purohit

Harsh Purohit

IT Manager

Harsh brings a rich and diverse background in Information Technology, having worked across healthcare, local government, and financial technology sectors. With a degree in Information Systems and a strong focus on digital transformation, Harsh is passionate about making technology work smarter for individuals and organisations.

Throughout his career, Harsh has led projects that modernised IT infrastructure, improved service delivery, and assisted teams to utilise technology more efficiently. Harsh is well versed in managing complex systems and continues to work closely with internal and external stakeholders, to deliver effective outcomes.

Harsh is committed to driving innovative ideas, operational excellence, and creating better digital experiences by enhancing system performance, supporting business growth through technology, and focusing on the delivery of positive impacts.

James Carey

James Carey

Operations Manager - North and West

James has over two decades of experience in retail and fast-moving consumer goods (FMCG), with a strong focus on team leadership, community engagement, and operational experience.

Prior to joining Outback Stores, James spent 7.5 years as a Sales Manager with Coca-Cola Europacific Partners (CCEP), where he successfully led high-performing teams across the Northern Territory and north-west Western Australia. In this role, he played a key part in driving performance, mentoring staff, and fostering a strong team culture.

Before his time at CCEP, James had a 16-year career in retail, managing large-scale supermarket operations in both Darwin and Perth, leading teams of over 150 people. Through this experience. James has worked closely with many community stores within the Outback Stores network, providing him valuable insight into Indigenous communities and the cultural awareness needed to build respectful and lasting relationships.

James is passionate about leadership and takes great pride in supporting the growth and development of individuals and teams.